Terms and Conditions

These terms and conditions (also referred to as site terms, conditions of use, and platform rules) govern your access to and use of the Super Book Casino website, your player account, casino games, promotions, and any related services we provide.

By visiting the site, creating an account, making a deposit, placing wagers, claiming a bonus, or otherwise using our services, you agree to follow these service terms. If you do not agree, please do not use the platform.

These rules are here to set clear expectations, explain key responsibilities on both sides, and help keep gameplay fair, secure, and enjoyable for everyone.

Who Can Use the Platform (Adults Only)

Super Book Casino is intended for adults only.

To use the platform, you must:

• Be at least the legal gambling age in your jurisdiction (and meet any other local requirements).
• Be allowed to access online gambling services where you are located.

It is your responsibility to confirm that online gambling is legal and permitted in your location before registering or playing. We may restrict or block access in certain countries, regions, or territories, and we may ask for proof of eligibility at any time.

Account Setup: Getting Registered the Right Way

When you register, you agree to provide accurate, current, and complete information, and to keep it updated if anything changes (such as your address, email, or phone number).

Key account rules include:

• Your account must be registered in your own legal name.
• You may only create and use the number of accounts we allow per person, household, device, or IP address.
• We may refuse, close, or merge duplicate accounts where it is reasonable to do so to protect the integrity of the platform.

If we believe information provided is false, misleading, incomplete, or belongs to someone else, we may limit account features until details are confirmed.

Identity Checks (Verification and Security Reviews)

To protect players and meet compliance requirements, we may request documents or information to verify details such as:

• Identity and age
• Address
• Payment method ownership (for example, confirming a card or wallet belongs to you)
• Source of funds or other account details where needed

Verification may be required before you can withdraw, after certain transaction thresholds, when account activity changes, or when we see signs of unusual or high-risk activity. If you do not provide requested verification within a reasonable time, withdrawals may be delayed and certain account functions may be restricted until checks are completed.

Your Player Account: Keep It Private and Secure

Your account is personal. You are responsible for:

• Keeping your login credentials confidential
• Any activity that takes place through your account (whether authorized by you or not)
• Logging out and protecting your device, especially on shared or public networks

You may not share, transfer, sell, gift, or allow anyone else to use your account. You may also not use the platform on behalf of another person. If you suspect unauthorized access, contact support as soon as possible.

Deposits, Withdrawals, and Account Balances

Deposits and withdrawals are subject to payment processing rules and may vary based on factors such as your location, verification status, and the payment method selected. Super Book Casino supports payment options that may include Visa and Bitcoin/BTC, but availability can change by region and over time.

Please note:

• Processing times, limits, and fees (if any) may differ by method and can change.
• Withdrawal requests may be reviewed before approval to confirm account ownership, compliance checks, and bonus conditions (if a promotion is active).
• We may apply reasonable checks to help prevent fraud, chargeback abuse, or unauthorized transactions.
• Your displayed balance may include cash funds and bonus funds, which can follow different rules depending on the promotion.

Always ensure your payment details are accurate and belong to you. Requests to withdraw to a payment method that does not match the account holder may be declined.

Bonus Offers and Promo Rules (Read the Specific Bonus Terms)

Bonuses, free spins, cashback, and loyalty rewards may come with additional bonus terms that apply alongside these site terms. Where there is a conflict, the specific promotion rules generally control for that promotion.

Common promotion conditions can include:

• Eligibility requirements (including location and account status)
• Opt-in steps or bonus code entry at deposit
• Wagering requirements
• Time limits for use or completion
• Game weighting or game restrictions
• Maximum conversion or maximum withdrawal limits for certain offers

Examples of promo structures you may see at Super Book Casino include welcome offers, no-deposit chips, reload bonuses, weekly cashback, and loyalty rewards. Some offers may be non-sticky (meaning bonus funds can be withdrawn after requirements are met), and certain no-deposit offers may include a maximum cashout limit (for example, a $100 cap). Details can vary, so check the dedicated promo rules before participating, including any listed codes (such as SUPERWELCOME, FREECHIPS25, or WEEKENDRELOAD) and their validity windows.

Games, Features, and Access Can Change

We work to provide reliable access to games and services, but availability can depend on your location, device, browser, operating system, third-party tools, and maintenance or updates.

From time to time:

• Certain games, features, promotions, or payment methods may be added, removed, limited, or suspended.
• Access may be interrupted due to planned maintenance, software updates, or technical issues.
• Some content may not be available in every country or region.

We do not promise that any specific game, feature, or offer will always be available.

Fair Play Standards and Prohibited Behavior

Using the platform means playing fairly and using the service for lawful, personal entertainment purposes. Prohibited behavior includes, but is not limited to:

• Providing false or misleading account information
• Fraud, attempted fraud, or using stolen payment methods
• Collusion with other players or coordinated play intended to manipulate outcomes
• Chargeback abuse or attempting to reverse legitimate transactions after play
• Bonus abuse, including exploiting promotion loopholes or using multiple accounts to claim offers
• Using bots, scripts, automated play tools, or unauthorized software
• Attempting to interfere with the website, games, promotions, or security systems
• Allowing another person to access or control your account

If we reasonably believe prohibited behavior has occurred, we may restrict account features while we review activity.

When We May Limit Service or Close an Account

To protect players and the integrity of the platform, Super Book Casino may take reasonable action when we believe the rules have been broken, verification is incomplete, or misuse may be occurring. Depending on the situation, this can include:

• Refusing service or restricting access in certain regions
• Limiting deposits, withdrawals, or gameplay temporarily
• Removing or withholding promotional benefits tied to misuse
• Freezing transactions while checks are completed
• Suspending or closing an account

Our goal is to apply these measures fairly and proportionately, based on the information available.

Mistakes, Display Errors, and Technical Issues

While we aim for accuracy and stable performance, errors can happen. This may include:

• Incorrect game or bonus displays
• Pricing or paytable errors
• Incorrect balances due to system issues
• Malfunctioning game rounds or interrupted sessions
• Communication delays or outages

Where an obvious error or technical issue occurs, we reserve the right to correct the mistake and address the impact in a fair and reasonable way. This can include adjusting balances, voiding affected bets, or reversing incorrectly granted bonuses when the platform clearly shows an error.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If play stops feeling manageable, consider taking a break and using available player protection tools. Depending on your location and account status, tools may include deposit limits, session limits, cooling-off options, or self-exclusion.

If you need help or want to discuss account restrictions, our support team can assist.

Ownership of Site Content (Intellectual Property)

The website and its original materials - including branding, logos, design elements, text, software, and other content - belong to Super Book Casino or its licensors.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any site content without written permission, except as allowed by applicable law for personal, non-commercial use.

Third-Party Providers and Linked Services

Some parts of the platform may be provided or supported by third parties, such as game studios, payment processors, identity verification services, and hosting or security partners. For example, certain casino titles may be delivered through providers such as Betsoft.

These services may have operational limits, regional restrictions, and availability changes outside our direct control. If we link to external websites or tools, those services may have their own terms and privacy practices.

Limits on Liability (In Plain Language)

We work to provide a secure and well-run service, but we are not responsible for losses or damages caused by circumstances outside our reasonable control or not caused by our direct fault. This can include:

• Internet or device issues on your side
• Unsupported browsers, devices, or outdated software
• Interruptions from maintenance or technical problems
• Failures or delays caused by third-party providers
• Events commonly understood as force majeure (for example, major outages or disruptions)

Nothing in these terms limits rights that cannot be excluded under applicable law.

No Promises of Uninterrupted or Error-Free Service

The website, games, and services are provided on an “as is” and “as available” basis. This means we cannot guarantee uninterrupted access, constant availability in every location, or that the platform will always be error-free.

Updates to These Terms

We may update these terms from time to time to reflect changes in services, compliance requirements, security practices, or operational needs. The most recent version posted on the website applies from the date it is published, unless stated otherwise.

We encourage you to review the site terms periodically, especially before making a deposit or joining a new promotion.

Other Policies You Should Review

These service terms work alongside other important pages on our website, which may include our Privacy Policy, Cookie Policy, Responsible Gaming information, bonus-specific rules, and AML/KYC-related disclosures where applicable. You may also want to review our brand overview at Superbook Casino: Ultimate Online Gaming & Sports Betting.

Contact Super Book Casino Support

If you have questions about these platform rules, your account, payments, or promotions, contact us through our official support channels:

• Email: casinosupport@superbookmobilecasino.com
• Phone: 1-800-996-5833
• Live chat: available on-site
• FAQ: available on-site

Using Super Book Casino means following these conditions of use so we can maintain a fair, secure, and transparent environment. Continued access to the platform confirms your acceptance of the most recent version of these terms.